Shipping & Delivery Policy

Welcome to Kay Beauty Salon ("we", "our", "us"). This Shipping & Delivery Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website.

Shipping Information

We offer cash on delivery payment method for all our beauty products. Once your order is placed, we will process it and ship it to your specified address.

Delivery Time

Delivery times vary depending on your location. Typically, orders are processed and shipped within 2-3 business days. You can expect to receive your order within 5-7 business days from the date of shipment. Please note that delivery times may be extended during holidays or special promotions.

Shipping Charges

Shipping charges are calculated at the time of checkout based on your location and the weight of the products. The total shipping cost will be displayed before you complete your purchase.

Delivery Process

Once your order is ready for delivery, our delivery partner will contact you to schedule a convenient delivery time. Please ensure that someone is available at the delivery address to receive the package and provide payment.

Cash on Delivery

We accept cash on delivery as the only payment method for products purchased through our website. Please have the exact amount ready as our delivery partners may not have change.

Order Tracking

After your order has been shipped, you will receive an email with the tracking information. You can use this information to track the status of your delivery through our delivery partner’s website.

Delivery Issues

If you experience any issues with your delivery, such as delays or missing items, please contact our customer service team at info@kaybeautyae.com for assistance.

International Shipping

Currently, we only ship within the United Arab Emirates. We do not offer international shipping at this time.

Contact Us

If you have any questions or concerns about our Shipping & Delivery Policy, please contact us at info@kaybeautyae.com.